Your CarDorLabs password provides access to many CarDorLabs services, including Jellyfin, Immich, Wiki.js, and other supported applications.
CarDorLabs uses a centralized account system, allowing you to use the same username and password across supported services.
You can change your password at any time through the CarDorLabs Authentication Portal, powered by Authentik.
You'll need:
You do not need your current password to change it while signed in, but you must verify your identity using MFA.
After completing the process, you will be returned to your account settings.
Your new password will be used when signing in to CarDorLabs services that use centralized authentication.
When choosing a new password, we recommend:
Long passphrases made from several unrelated words can be easier to remember and difficult to guess.
Note: Your new password must satisfy the password requirements enforced by CarDorLabs.
Some applications and devices may require you to sign in again using your new password.
This may include:
Existing sessions may remain active until they expire or you sign out.
Remote Access: WireGuard VPN uses separate cryptographic keys. Changing your CarDorLabs password does not automatically change your WireGuard VPN credentials.
If you cannot sign in because you've forgotten your password, visit the Recover Access guide.
If you've lost access to your MFA method, you may need assistance from a CarDorLabs administrator.
Visit Request Assistance for help.
Verify that your password meets CarDorLabs password requirements and that both password fields match.
If the problem continues, submit a support request.
Administrators can find deployment, configuration, and troubleshooting information in the CarDorLabs IT Knowledge Base under Authentik.