Two-Factor Authentication (2FA), also called Multi-Factor Authentication (MFA), adds an extra layer of security to your CarDorLabs account.
In addition to your password, you'll use an authenticator app to generate a temporary six-digit code when signing in to protected CarDorLabs services.
Make sure you have:
We recommend Google Authenticator, although other compatible apps, such as Microsoft Authenticator, can also be used.
If you haven't configured 2FA, CarDorLabs will automatically display the authenticator setup screen.
The authentication portal will display a QR code.
On your smartphone:
A new entry will appear in Google Authenticator with a six-digit code that changes approximately every 30 seconds.
Important: Do not delete this entry from Google Authenticator. You'll need it when signing in to CarDorLabs services.
The authentication portal also provides Copy TOTP Config and Copy Secret options.
These can be used to configure a compatible authenticator app manually.
Keep your authentication secret private. Anyone with this secret could generate authentication codes for your account.
Back on the CarDorLabs authentication portal:
If the code is correct, your authenticator will be registered.
After successfully registering your authenticator, you'll automatically be redirected to the CarDorLabs Application Dashboard.
There is no separate confirmation screen.
Your 2FA is now configured and ready to use.
When CarDorLabs requests an authentication code:
If you no longer have access to your authentication codes, visit Reset Your 2FA or Request Assistance.
Your account may already have an authenticator registered.
If you believe your account's MFA configuration is incorrect, Request Assistance.